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Get the Skills to Become a Medical Administrative Assistant

Two medical administration assistants behind a desk look at a monitor together.
At Davis University, you can get the skills you need to succeed as a Medical Administrative Assistant

This program is only available in a blended format, combining online and in-person courses.

Medical Administrative Assistant Career Training in Toledo, OH

Do you have an eye for detail, care about others, and enjoy working in a team? You can turn your talent for organization into a rewarding medical career. At Davis University, the Medical Administrative Assistant program puts you on-track towards a brighter future in a variety of medical environments.

Become a Medical Administrative Assistant

Medical Administrative Assistants are highly valued members of any healthcare team, ensuring that many important medical tasks are completed to a professional standard. They are responsible for a variety of essential duties, including scheduling patient appointments, organizing personal records, communicating effectively with patients, and processing medical billing information. They also have a deep knowledge of medical terminology that they use to produce a variety of work-related documents.

Program Outline

Medical Terminology

Identification of medical terminology elements, proper pronunciation, spelling, and medical abbreviations are the focus of the course.

Credit Hours: 4
Prerequisite(s): None

Introduction to Medical Professions

The course introduces the student to the health care system, healthcare professions, ethics and law for the medical office. The student will learn how to maintain boundaries and respect in communication with other allied health professionals and patients. Medical asepsis, OSHA guidelines, and handwashing will be discussed and demonstrated.

Credit Hours: 4
Prerequisite(s): None

Basic Billing and Coding

Students will be introduced to the medical billing cycle. Students will learn the importance of assigning proper codes and the effect it has on the payment process. A comprehensive review of health insurance coverage and completion of the CMS-1500 insurance form will be discussed in the class. Students will be introduced to Current Procedural Terminology (CPT), International Classification of Diseases (ICD10-CM), and Healthcare Common Procedure Coding System (HCPCS) code books.

Credit Hours: 4
Prerequisite(s): None

Administrative Procedures

The administrative course will focus on medical records, patient reception, telephone techniques, and scheduling appointments.

Credit Hours: 4
Prerequisite(s): None

Electronic Health Records

This course will review the history of the electronic health record and current trends in the healthcare setting, and is designed to give students experience working with health information technology and electronic health records. The students will have hands-on experience working in an EHR system by creating an electronic medical record, creating electronic prescriptions and lab requisitions, performing electronic history, performing electronic scheduling functions, and documenting information regarding the professional encounter.

Credit Hours: 2
Prerequisite(s): Medical Terminology

Practice Management Software

This course introduces the student to medical billing software and how it is used in a medical practice. The student will manage the revenue cycle, document patient encounters, enter charges, submit electronic insurance claim forms, post payments, produce reports, and learn collection processes through utilization of patient management software. In addition, the student will gain an understanding of office professionalism along with procedures in managing office supplies and equipment and proper telephone techniques.

Credit Hours: 2
Prerequisite(s): Medical Terminology

Practicum
Word Processing

This course introduces and develops the basic procedures of entering, editing, formatting, printing, and storing documents using word processing software. Also studied are intermediate procedures such as find and replace, bullets and numbering, tabs and tabbed columns, and headers and footers.

Credit Hours: 4
Prerequisite(s): Forum on Technology and Resources

Interpersonal Communication

This course emphasizes interpersonal communication as a process. In this course students will be introduced to concepts historically central to interpersonal communication research. Interpersonal skills examine basic verbal and nonverbal elements affecting communication between individuals and family, peer groups, work, and social contexts. Students will learn strategies for managing self disclosure, defensiveness, assertiveness, persuasion, emotional intelligence and conflict. Through participation in class activities and assignments you are encouraged to develop skills appropriate to managing communication problems experienced in real-life situations. Understanding and practicing the options available will equip you to make more reasoned, reasonable and effective communication decisions.

Credit Hours: 4
Prerequisite(s): None

Forum on Technology and Resources

This interdisciplinary course empowers students to be successful by providing opportunities to cultivate skills needed to enhance their careers and to be capable life-long learners. Essential computer applications that enhance marketability are integrated with self-management skills, critical thinking, learning strategies, and time management. Students will research topics for written and oral reports and develop a career portfolio.

Credit Hours: 5
Prerequisite(s): None

Exciting Career Opportunities

Once you鈥檝e completed your training as a Medical Administrative Assistant, you will have the skills to pursue a career in many interesting settings, including,

  • Clinics
  • Hospitals
  • Physicians Offices
  • Outpatient Clinics
  • Physical Rehabilitation Centers
  • And more!

The best way to see if 一品探花 is right for you is to come in and tour the school. You can see our facilities and meet with teachers and students. .

How 一品探花 Prepares You for Success

The Medical Administrative Assistant program at 一品探花 is specially tailored to get you into the field with confidence. Career training highlights your commitment and dedication and is a great way to showcase yourself to potential employers who are always looking for trained professionals.

During your program, you will cover a variety of topics in many interesting and engaging courses, including,

  • Medical Terminology
  • Administrative Procedures
  • Interpersonal Communications
  • Basic Billing and Coding
  • Word Processing
  • Electronic Health Records

At Davis University, you won鈥檛 be alone. Throughout your program, you will be given exceptional support from your instructors who will help you to put your best foot forward into the job market.

Four Day Week

一品探花 supports your life schedule, which is why classes only run Monday through Thursday. By having a shorter class week you can balance your schedule more easily, letting you focus on completing your program. You can relax knowing that you have an extra day every week to accommodate whatever obstacle life throws your way.

Externship and Career Services

Near the end of your training at 一品探花, you will complete an externship, giving you the workplace confidence you need to pursue your career goals. Your externship will let you apply your new Medical Administrative Assistant skills, and help you gain relevant work experience.

一品探花 is dedicated to your employment success and provides you with resources to help you achieve a rewarding career, helping you worry less about getting into an exciting new career. The Career Services Office is your link to the Toledo business community. You will have access to resume writing strategies, portfolio development, job search techniques, and more.

Financial Aid Support

Career training is one of the most valuable investments you can make. 一品探花 helps by making this process easier. Our Financial Aid advisors will work with you to build a plan of how you can fund your education. They will help you determine your eligibility and provide options for a Federal Pell Grant, student federal aid options, the 一品探花 plan, and more.

Is a Rewarding Career as a Medical Administrative Assistant Right For You? Get More Info鈥�

If you鈥檙e interested in discovering an interesting career in healthcare and exploring whether 一品探花 is right for you, fill out the form on this page to receive more information.

For immediate questions, call 419-473-2700.